Airline Information & Regulations

The information contained in these links does not replace the airlines, various Government and State agencies, both domestic and international, policies, procedures and regulations as outlined in their manuals and/or web sites. Additionally, the information contained on this website is subject to constant review in the light of changing government and airline requirements and regulations. No reader should act on the basis of any such information without referring to applicable laws and regulations and/or without taking appropriate professional advice.

These links were developed as a training aid for customer service in assisting our customer with inquiries regarding traveling with their pets on an aircraft.

Additionally, Sherpa is not liable for any airline restrictions, regulations and/or rare occurrences that might constitute an embargo by an airline.

Please read these important notes first.

All Airlines

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Name	Phone	Pets in cabin
Alitalia - Linee Aeree Italiane Alitalia - Linee Aeree Italiane www.alitaliausa.com 1-800-223-5730 Viale Alesandro - Marchetti 111 Alitalia Centro - Direzionale Rome - I-00148 Italy Routes: Italy & International Pets Allowed in Cabin: Yes Alitalia does accept pets in the passenger cabin, with the exception of the following aircraft: B777, B767, B762, M11 and M1M. Maximum carrier dimensions: L48cm x W33cm x H26cm Maximum combined weight of pet, carrier and food is 6 kg (13 lbs.) Carrier must enable the pet to stand, turn and lay down without restriction; must allow air to flow and be waterproof; made of resistant material so the pet cannot destroy it; may contain more than one animal as long as they are of the same species and no more than five in number and combined weight of 6 kg, which will include carrier, pet, food. Supplementary Fee that is calculated according to weight and number of animals (also depending on the itinerary)	1-800-223-5730	Yes
All Nippon Airlines All Nippon Airlines < www.ana.co.jp/wws/yakkan/e/10.html 1-800-235-9262 Shiodome City Center 1-5-2 Higaskishimbaski Minato-ku, Tokyo 105-7137 Japan Routes: Japan & International Pets Allowed in Cabin: Yes Prior arrangements are required All Nippon Airlines (ANA) does permit the carriage of small pets in the cabin. One (1) pet per aircraft. Must travel in a leak-proof container Must remain in the container while on-board the aircraft Maximum kennel dimensions: 16"H x 20"W x 10"D (40cm x 50cm x 25cm) Transportation Fee: Twice the applicable excess charge per container/kennel	1-800-235-9262	Yes
Allegheny Airlines Inc. Allegheny Airlines Inc. www.alleghenyairlines.com 717 948-5400 1-800-428-4322 US Airway Express 1000 Rosedale Avenue Middletown, PA 17057 DBA: US Airway Express Subsidiary of: US Airways Group, Inc. Pets Allowed in Cabin: Yes Pet Transportation Charge: $100.00 each way Pets accepted are small domestic dogs, cats and birds Pets must be inoffensive, odorless and require no attention during the flight Pets must remain in the container while onboard the aircraft Number of pets permitted is one (1) per flight One pet per ticketed passenger Maximum dimensions: 21"x16"x10" (soft sided) Health Certificated within 10 days prior to travel	717 948-5400	Yes
Allegiant Airlines Allegiant Airlines www.allegiantair.com/aaContractOfCarriage.php 1-888-594-6937 Routes: US. West Coast Pets Allowed in Cabin: Yes Allegiant Air do permit live animals in the passenger cabin. Customers with pets may not occupy an exit row or one row forward or aft of an exit row. Animals include: dog and cats only Pet transportation charge: $75.00 Does permit soft-sided carrier Maximum dimensions: 19" x 16" x 9" There may be 2 pets per row (1 on each side) maximum Carriers may NOT be strapped into the customer seat Carrier must be leak proof and fit under the seat Carrier is include in the carry-on baggage allowance Veterinarian's Health Certificate dated within 10 days of the date of travel	1-888-594-6937	Yes
Aloha Islandair, Inc. Aloha Islandair, Inc. www.islandair.com 808-836-7693 99 Kapalulu Place Honolulu, HI 96819 DBA: Island Air Subsidiary of: Aloha Air Group, Inc. Pets Allowed in Cabin: No Aloha Islandair does not allow any pets in the cabin, with the exception of service animals. All pets must be shipped in the cargo compartment.	808-836-7693	No
American Airlines American Airlines http://www.aa.com/content/travelInformation/specialAssistance/travelingWithPets.jhtml#Pets%20Traveli 1-800-433-7300 Reservations American Airlines MD 1322 - HDQ PO Box 619613 Dallas-Forth Worth International Airport Dallas Texas 75261-9613 Routes: US & International Pets Allowed in Cabin: Yes American Airlines no longer accepts household birds as a pet in cabin. American Airlines will only accept dogs and cats for in-cabin carriage. Prior arrangements are mandatory Pet transportation charge $100.00 USD/ $109 CAD Charges are payable at the airport and the passenger must show the pet travel fee receipt at the departure gate. Between the 50 United States/Canada/Puerto Rico/US Virgin Islands Between the 50 United States/Canada and Mexico/Caribbean Accepted on domestic flights within the 48 contiguous United States, Alaska, Puerto Rico, St. Thomas and St. Croix Accepted from the U.S. to Canada, Mexico and the Caribbean provided the country of arrival permits entry. No carry-on pets to/from Hawaii. Pets may travel as checked baggage only NO carry-on pets to/from Hawaii or Transatlantic/Transpacific or Central and South America Carrier maximum dimensions: 23"L X 13"W X 9"H One carrier per passenger May contain two (2) dogs or cats but they must be the same species, ages between 8 weeks and 12 weeks and weight less than 20lbs. Two (2) pets permitted in First Class Five (5) pets permitted in Business and/or Coach Class American Eagle and American Connection, one (1) pet in-cabin permitted Two (2) pets allowed in one bag with a combined weight of 20 lb. including the bag/carrier. Carrier must be leak proof. Pet must be able to stand, turn and lie down in the carrier All pets must be at least 8 weeks old to travel Carrier must stay under the seat for the duration of the flight Pet may not be removed from their carrier at any time while on-board the aircraft Pets traveling with passenger must check in at the ticket counter. No curbside or self-service check-in is permitted. Allow extra time beyond the normal check-in guidelines, but not more than 4 hours prior to your flight time. Health Certificate recommended within 10 days of travel for domestic destinations	1-800-433-7300 Reservations	Yes
American Eagle Airlines American Eagle Airlines www.amrcorp.com 817-963-1234 P.O. Box 619616, MD 5475 DFW Airport, TX 75261-9616 Parent Company: American Eagle Subsidiary of: AMR Corp. Pets Allowed in Cabin: Yes Pets transportation charge: $80.00 USD / $109 CAD No pets in cabin to/from Hawaii No pets in cabin to/from Transatlantic, Transpacific or Central and South America One carrier per ticketed passenger One (1) pet permitted in cabin Carrier must be leak proof Carrier must stay under the seat for the duration of the flight Pet may not be removed from the carrier at any time while onboard the aircraft Pets traveling with the passenger must check in at the ticket counter. No curbside or self-service check-in is permitted. Health Certificate recommended within 10 days of travel.	817-963-1234	Yes
Asiana Airlines Asiana Airlines us.flyasiana.com/Global/US/en/homepage?fid=INFO11271 1-800-227-4262 47 Ose-Dong Seoul Kangseo-Ku, 157-600 Republic of Korea Routes: Korea & International Pets Allowed in Cabin: Yes Asiana Airlines does permit the carriage of pets in the passenger cabin Prior arrangements are required Transportation Fee: Depends on the destination Maximum weight of pet and kennel is 11 lbs. Maximum dimensions of kennel cannot exceed 45" (length x width x height) Number of pets is limited to three (3) per cabin Health Certificate issued within 10 days of departure Current Rabies Certificate is also required Passenger is responsible for all export/transit/import documentation	1-800-227-4262	Yes
Astral Aviation, Inc. Astral Aviation, Inc. www.midwestexpress.com 414-570-2300 1190 West Rawson Avenue Oak Creek, WI 53154-1453 DBA: Midwest Express Connection, Skyway Airlines Subsidiary of: Midwest Express Airlines, Inc. Pets Allowed in Cabin: No Midwest Express (Astral Aviation) does not permit pets in the passenger cabin. Service animals only.	414-570-2300	No
Atlantic Coast Airlines UA Express Atlantic Coast Airlines UA Express 800-864-8331 Parent Company: United Airlines Pets Allowed in Cabin: Yes	800-864-8331	Yes
Atlantic Coast Airlines, Inc. Atlantic Coast Airlines, Inc. www.atlanticcoast.com 703-650-6000 45200 Business Court Suite 100 Dulles, VA 20166 DBA: Delta Connection, United Express Pets Allowed in Cabin: Yes See Delta Airlines or United Airlines One (1) pet per flight	703-650-6000	Yes
Atlantic Southeast Airlines, Inc. Atlantic Southeast Airlines, Inc. www.flyasa.com 404-766-1400 100 Hartsfield Centre Pkway Suite 800 Atlanta, GA 30354 DBA: Delta Connection Subsidiary of: Delta Air Lines, Inc. Pets Allowed in Cabin: Yes Pets permitted per flight: One (1) See Delta Airlines	404-766-1400	Yes
Austrian Airlines Austrian Airlines www.aua.com/us/eng/Austrian/AGB/conditions/ 1-800-843-0002 P.O. Box 50 - Fontanastrasse 1 Vienna, A-1107, Austria Routes: Austria & International Pets Allowed in Cabin: Yes Austrian Airlines does accept small pets to travel in cabin with the passenger. Prior arrangements are mandatory Only small dogs and cats are accepted for travel in passenger cabin Maximum weight of 8 kg (16 lb) and maximum dimension of: 21 1/2" x 151/2" x 9" (55cm x 40cm x 23cm) Passenger must provide all necessary documents such as export/import/transit permits, health and vaccination certificates. Must e transported in leak and smell proof suitable containers. Pet must be able to stand in an upright position, turn around and lay down in comfort. Must be ventilated on at least thre sides Must be clean, healthy, harmless, odorless, not pregnant and certain not to offend or disturb other passengers Must be kept in carrier throughout the flight Carrier cannot be placed on a seat	1-800-843-0002	Yes
Big Sky Transportation Big Sky Transportation www.bigskyair.com 406-247-3910 1-800-237-7788 Big S Logan International Airport 1601 Aviation Place DBA: Big Sky Airlines Subsidiary of: Mesaba Holdings, Inc. Pets Allowed in Cabin: No Pets are not permitted in cabin.	406-247-3910	No
British Airways British Airways www.britishairways.com 800-247-9297 P.O. Box 365 - Waterside Harmondsworth - West Drayton UB7 OGB United Kingdom Routes: UK & International Pets Allowed in Cabin: No British Airways does not permit pets in the passenger cabin.	800-247-9297	No
British Midland Airways, Ltd. British Midland Airways, Ltd www.flybmi.com 800-788-0555 Donington Hall Castle Donington, Derby DE74 2SB United Kingdom Routes: UK & International Pets Allowed in Cabin: No British Midland does not permit pets in the passenger cabin.	800-788-0555	No
Cape Air Cape Air www.flycapeair.com 508-790-3122 800-352-0714 660 Barnstable Road Hyannis, MA 02601 DBA: Key West Express, Nantucket Airlines Pets Allowed in Cabin: Yes Cape Air does allow pets in the cabin. Transportation Fee: $10.00 Number of pets per flight: One (1) If traveling in or out of the following airport, a kennel is required: Bostn, Providence, Ft. Lauderdale, Ft. Myers, Naples, San Juan, St. Croix, St. Thomas and Tortola. Cats must always be in a kennel Small dogs may be carried on passenger lap on some routes. Health Certificate issued within 10 days of travel Reservations are mandatory	508-790-3122	Yes
Cathay Pacific Cathay Pacific www.cathay-usa.com 800-233-2742 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong (SAR) China Routes: Hong Kong & International Pets Allowed in Cabin: No Cathay Pacific does not allow small pets in the cabin.	800-233-2742	No
Champion Air Champion Air 1-888-883-7131 Pets Allowed in Cabin: No Champion Air does not accept pets in the passenger cabin.	1-888-883-7131	No
Chautauqua Airlines, Inc. Chautauqua Airlines, Inc. www.chautauqua.com 317-484-6000 Drawer 160 2500 So. High School Road Indianapolis, IN 46241 Parent Company: American Connection DBA: America West Express, American Connection, Delta Connection, US Airways Express Subsidiary of: Republic Airways Holdings, Inc. Pets Allowed in Cabin: Yes Chautauqua Airlines does allow pets in the passenger cabin. Pet Policies as outlined by each airline will apply to Chautauqua Airlines: American West American Airlines Delta Airlines US Airways Number of pets per flight: One (1)	317-484-6000	Yes

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Airline Information & Regulations

Important Notes

All Airlines

Alitalia - Linee Aeree Italiane

All Nippon Airlines

Allegheny Airlines Inc.

Allegiant Airlines

Aloha Islandair, Inc.

American Airlines

American Eagle Airlines

Asiana Airlines

Astral Aviation, Inc.

Atlantic Coast Airlines UA Express

Atlantic Coast Airlines, Inc.

Atlantic Southeast Airlines, Inc.

Austrian Airlines

Big Sky Transportation

British Airways

British Midland Airways, Ltd

Cape Air

Cathay Pacific

Champion Air

Chautauqua Airlines, Inc.